faq

We’re a start-up, we know you have questions. Here’s a list of the most frequently asked questions. If there’s anything else you need answered, feel free to email us.

What Is PosterFuse?
PosterFuse is an easy, efficient and a high quality way to transform your Instagram memories into a permanent poster for your dorm room, friend’s birthday, anniversary or holiday. Let us help you bring your photos to life.

How does PosterFuse work?
It’s easy, we promise!

Access our website using your Instagram or Facebook login and our standardized template will appear along with a gallery of all your Instagram and Facebook photos. Drag and drop your photos into the layout how ever you desire, and when you’re finished, click the submit button and send your poster to our print factory

You’ll receive a receipt of your order and we’ll try to deliver your poster to you within 6-12 business days.

What template options do you have?
We have three templates for you to choose from! If there are any other layouts you would like to see, feel free to contact us!

For the most up-to date features, follow us on Twitter and Like us on Facebook.

How big is a PosterFuse poster?
We only have one standardized poster size now that’s 20”x32”. We're adding more sizes soon - subscribe to our email list to learn about the latest features!

How much is PosterFuse?
The 20”x32” poster is currently priced at $22 per poster.

Keep checking our website, Facebook and Twitter profiles for different seasonal discounts and promotions.

If you are planning to order in bulk, email us and we can try to negotiate a deal.

Can I upload my own photos?
Yes you can! Click the 'Upload Photos' button when you are creating a poster and you can select photos not on your Instagram and Facebook profiles. You must be signed in with Facebook to access this feature.

Do you ship internationally?
Contact us! Shipping varies from country to country and we don't have a standard international rate yet. Let us know where you want to ship to and we'll go to the post office to find the best rate for you.

Are you associated with Instagram?
No, not at all. We’re solely using their API and complying with their terms and conditions.

Who can see my posters?
All posters are private unless you share it on your social media profiles!

Can I download my collage?
You can download your Facebook cover photo collage to any of your blogs, social media sites or to email to friends and family.

What if I have a technical problem or need assistance?
Email us. We’ll respond to you within 48-hours, wherever in the world you are.

Are you hiring?
All the time. We’re a small team and always looking to grow. Email us with your resume and how you believe you would contribute to our team. We’ll get back to you as soon as possible.

Will you have an app for PosterFuse?
PosterFuse does not have an app but it is accessible through your phone and touch-screen tablets. We would definitely love for PosterFuse to grow to that scale, so the only way for this to happen is if you spread the PosterFuse love to all of your friends!

Return Policy
If you are unhappy with the quality of your poster, you can send it back to us for a refund. Please ship back your poster in the original packaging within 4 days of receiving the poster. We would additionally appreciate a note explaining why you chose to receive a refund.

The Instagram API conditions
If you visit our site and are signed into an account that isn't yours, go to Instagram to sign out. We cannot control the cookie features of Instagrams API.